- Experience Needed:
- 1 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
4,500 to 5,000 EGP per month, Medical Insurance & Annual Bonus
About the Job
- Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test.
- Ensure all staff involved in testing are culturally sensitive.
- Provide clear, comprehensive advice to general enquirers and ensure that more complex enquirers are forwarded to the correct person for a response.
- Assist in the management of the budget for IELTS testing in a designated region, including test revenue and all associated costs staff, Venue, storage, premises etc.
- Provide regular management and financial reports on testing as required.
- Assist the Test Center Administrator / Manager as required to ensure all business operations provide annual business plans that are aligned with IELTS Business objectives.
- Ensure both test centers and off-site testing operations are managed within the IELTS operating procedures.
- Ensure adherence to all IELTS manuals.
- Assist with the development and implementation of IELTS policies.
- Work in a professional manner with stakeholders and in accordance with organizational values.
- Monitor all current contracts to ensure terms are adhered to.
- Inform the Test Center Administrator / Manager of issues regarding risk management/security to ensure center compliance with security policy and procedures.
- Assist in stakeholder management activities to maintain stakeholder satisfaction and integrity of the test
- Work with the Test Centre Administrator / Manager on projects identified as a result of IELTS Partner Working Groups.
- Assist the Test Center Administrator / Manager with preparation of management reports.
- Participate in reviews of IELTS manuals and procedures for test enhancement.
1 to 2 years
Not Specified at least
E-Learning Education Information Technology Services
About this Company
IGAT started as a consulting firm specialized in management and financial consulting in 1999.
See all Careers and Jobs at IGAT
In 2000 IGAT expanded to include agencies and representatives of multinational companies.
In 2004 IGAT group established a production division (AM) to serve...