Admin Assistant (For IELTS Courses)

IGAT - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
4,500 to 5,000 EGP per month, Medical Insurance & Annual Bonus
Arabic, English
1 open position
About the Job
  • Ensure all test candidates receive exemplary customer experience at every contact point before, during and after sitting the IELTS test.
  • Ensure all staff involved in testing are culturally sensitive.
  • Provide clear, comprehensive advice to general enquirers and ensure that more complex enquirers are forwarded to the correct person for a response.
  • Assist in the management of the budget for IELTS testing in a designated region, including test revenue and all associated costs staff, Venue, storage, premises etc.
  • Provide regular management and financial reports on testing as required.
  • Assist the Test Center Administrator / Manager as required to ensure all business operations provide annual business plans that are aligned with IELTS Business objectives.
  • Ensure both test centers and off-site testing operations are managed within the IELTS operating procedures.
  • Ensure adherence to all IELTS manuals.
  • Assist with the development and implementation of IELTS policies.
  • Work in a professional manner with stakeholders and in accordance with organizational values.
  • Monitor all current contracts to ensure terms are adhered to.
  • Inform the Test Center Administrator / Manager of issues regarding risk management/security to ensure center compliance with security policy and procedures.
  • Assist in stakeholder management activities to maintain stakeholder satisfaction and integrity of the test
  • Work with the Test Centre Administrator / Manager on projects identified as a result of IELTS Partner Working Groups.
  • Assist the Test Center Administrator / Manager with preparation of management reports.
  • Participate in reviews of IELTS manuals and procedures for test enhancement.
Job Roles: Administration
Job Requirements
  • Educated to bachelor's degree level or equivalent.
  • Relevant work experience relating to administration and business support activities
  • Fluent in English and Arabic knowledge preferred
  • Strong administrative skills
  • Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc..).
  • Customer-focused, with a passion for providing outstanding service.
  • Ability to proactively identify, analyze and solve problems effectively.
  • Sound judgment and the ability to make decisions and act with integrity, in the best interests of our company.
  • Excellent planning and organizing skills with the ability to manage multiple competing priorities.
  • Sound IT skills - Microsoft Office suite, CRM systems
About this Company

IGAT started as a consulting firm specialized in management and financial consulting in 1999.

In 2000 IGAT expanded to include agencies and representatives of multinational companies.

In 2004 IGAT group established a production division (AM) to serve... (More)

See all Careers and Jobs at IGAT
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