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Inside Sales Coach, Cairo

Uber
Cairo, Egypt
Posted 5 years ago
96People have clicked1 open position
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Job Details

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Job Description

  • Utilize the ADDIE model to address the site training needs as well as reaching out to other stakeholders for input e.g. SMB sales manager, sales enablement team, Sales Team Leads, Comm Ops Managers, L&D Manager
  • Closely partner with peer L&D sales specialists from other COEs
  • Run quarterly Learning needs analysis to understand priorities and how they tie in to business goals
  • Coordinate and/or deliver the new hire training when required
  • Ensure that all training requests are executed to a high standard and measured
  • Ensure all training requests are responded to within 24 - 48 hours
  • Monitor and report on the effectiveness of training using the kirkpatrick model
  • Oversee the training of our COE sales operations ensuring Uber’s training approach is held to a high standard
  • Ensure all trainings adopt a blended learning approach
  • Support your Line of Business by spending a small portion of your time doing inside sales to stay up to date with any policy, process and/or tool changes.
  • Conduct sanity checks on all training materials before roll out to ensure Uber training standards have been met
  • Support sales agent development by running soft skills training to enhance continuous learning e.g. either product specific material or product agnostic
  • Onboard trainers and conduct train-the-trainer sessions as well as supporting them in their role both on-site and on other locations where we have field and inside sales teams
  • Use a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions and videos
  • Proactively identify opportunities to improve our Key-Point Indicators by liaising with our Quality & Content teams

Job Requirements

  • Fluent in English, written and spoken
  • Strong understanding of end-to-end sales cycle management, including: pipeline management, negotiation & objection handling, value proposition creation, closing and managing buyers expectations.
  • Very strong communications skills and stakeholder management
  • Excellent time management with strong understanding of setting priorities
  • Ability to organize and implement structure
  • Strong facilitation skills
  • Ability to look at training in a business sense and understand ROI in training
  • Strong project management skills
  • Extremely flexible and can work under pressure
  • Ability to problem solve and use solution oriented practices
  • Empathetic and good sense of negotiation skills
  • Innovative and creative and see tasks from end-to-end
  • A “getting things done” attitude is a must
  • At least 2 years of training experience in a sales environment, B2B SMB sales is a strong plus, preferably past experience in both inside and field sales
  • Experience in public speaking, training, mentoring and supporting agents on the floor or in the field
  • Intermediate to advanced knowledge & application of the full Google Suite
  • Willingness to travel

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