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Job Description
Al Solaimaneyah Hotel searches for Assistant executive housekeeping with experience 3-5 years
- should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff .
- Obtains list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
- Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
- Assigns team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
- Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
- Confirm all housekeeping staff members have arrived or find substitutes for absent employees.
- Maintain high quality of housekeeping standards in: 1) the guest rooms 2) linens and uniforms 3) lost and found procedures 4) laundry and 5) public area .
- Attend to any guest complaints and take service recovery measures if required.
- Review the housekeeping points on the guest feedback forms, take actions on guest complaints and also share guest compliments with staff members.
Job Requirements
- Tourism and Hotels or Bachelor's Degree at least in any field.
- 3+ years of experience in hotel industry is a must.
- Excellent communication, Public relation and leadership skills.
- lives in Giza