Tech Support Specialist

Here at MaxAB, we are re-engineering the food and grocery market, using data-driven technologies and state of the art supply chains. By consolidating the supply chain process, we are able to offer not only better prices, but improved the way retailers manage their business.

MaxAB, has secured $40 million in a Series A round, bringing the company’s total investment to date to over $45 million. MaxAB is serving over 55,000 retailers and fulfilled more than 1 million orders. It has grown more than five times year on year.
 

Our MaxAB talent are dedicated to uphold the MaxAB culture and values all while continuing to grow and improve services for our clients. They are innovating new ways to help improve the quality of life of the Egyptian retailer and soon to other retailers globally.

If you are passionate about working hard to make an impact and innovate new solutions, MaxAB is looking for top talent.


Job Responsibilities:

• Resolve technical issues related to network interruptions.
• Provide technical support identifying, investigating, and resolving users problems.
• Collaborate with other employees to research and resolve problems.
• Collaborate with programmers to explain errors and/or recommend modifications to programs.
• Develop and communicate department projects and goals.
• Maintain knowledge of technology innovations and trends.
• Maintain a working log detailed all required system updates, as well as the date of completion.