Direct and supervise the development, implementation, and administration of QA activities in all phases of production at the factory level.
Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement.
Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000, 9001, 14001 and 18001.
Ensure compliance and record keeping for all mandated quality checks, testing, and sampling and sanitation activities.
Manage QA related projects from inception to final reports and implementation that are based inside and outside the resources of the Dept. on a factory-wide basis.
Quality Supplier Management by providing service (as requested) for Vendor audits, advice and follow up of actions plans.
Drive Monthly reviews of KPI’s and contribute towards meeting the yearly business Goals for the Facility.
Partner cross functionally with the Planning, Production, and Warehouse teams to maximize results.
Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.
Ensure plant compliance to good hygiene practices, good manufacturing practices (GMP's) and HACCP.
Drive non-conformity management and verify action plan effectiveness through follow-up of consumer complaints for all product categories and ensure implementation of CAPA is communicated back to markets.
Track technical assessment in the markets (after sales centers network) and ensure best practices are shared and implemented through the technical & quality management community.
Use continuous improvement methodologies and projects to improve and streamline quality processes.
Promote quality awareness and ownership across the value chain.