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Job Description
- Greeting passengers and customers that approach their counter
- Answering questions regarding dates, prices, and availability of flights
- Helping passengers and customers with inquiries regarding changes or cancellations and Promoting special offers.
- Issuing flight tickets
- Using computer reservations systems to check availability
- Taking note of the passenger’s personal information, including passport number, when traveling internationally
- Accepting payment from passengers and customers
- Confirming the purchase with the passenger and Handing the ticket and receipt to the passenger or customer.
- Modifying or canceling a passenger’s flight reservation.
- Using computer reservation systems to check availability for modification
- Charge a modification or cancellation fee to the passenger when airline policies dictate so and confirming modifications or cancellation with passenger or customer.
Job Requirements
- Amadeus Courses is a must
- Excellent command of English language & Computer skills
- Previous experience in ticketing is a must