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International CIOT Advisor - Spanish Native Speakers

_VOIS Egypt
6th of October, Giza
Posted 5 years ago
45Applicants for5 open positions
  • 33Viewed
  • 7In Consideration
  • 9Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Outbound calls in excellent Spanish language with high customer empathy
  • Chat with customers in excellent Spanish language with high customer empathy
  • Strong knowledge of the product and needed information for customer support (e.g. alarm turn off steps, camera access..etc)
  • Ticketing to ensure content is up to date
  • Complete post incident communication

Job Requirements

Job Qualifications & Requirements:

  • Native Spanish Speakers
  • 3-5 years Customer Care Experience
  • Valid Residency Visa in Egypt
  • Empathetic and confident.
  • Can work under pressure
  • High and speedy PC skills
  • Technical experience is a Plus, a good understanding of the technology being used is needed (IOT)

Job Conditions:

  • 9 working hours rotational -on shift basis- according to a planned schedule
  • 2 days off (rotational) per week

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