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IT Customer Service Representative

CLS Learning Solutions
Nasr City, Cairo
Posted 5 years ago
80Applicants for3 open positions
  • 63Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Customer Calls Management Including Receiving, Logging, Dispatching & Closing of Customer Calls with the objective to maintain Customer Satisfaction.
  • Answer customer’s inquiries through phone and face to face
  • Follow up courses dates and customer satisfying
  • Organizing customers in and out of labs
  • resolve and mange customer complains

Job Requirements

  • Bsc or BA from a recognized University.
  • Military Status: Completed or Exempted.
  • Previous Experience in Customer Service face to face Environment is highly preferred.
  • Very Good PC skills (preferred computer science graduates)
  • Has the ability to be effective in communication with others
  • Patient and intelligent to solve problems
  • Working under pressure

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