Browse Jobs
For Employers
Post JobLog inGet Started

IT Specialist - Technical Support

Tawzef
Heliopolis, Cairo
Posted 5 years ago
294Applicants for10 open positions
  • 19Viewed
  • 9In Consideration
  • 6Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

International Sales Force CRM Company and have a branch in Egypt need

"IT Specialist-Technical support"

  • Registration of software, including accurate verification of client data through Salesforce CRM and supporting documents.
  • Remote Installation of software using Team Viewer, standalone installations as well as networked offices.
  • Troubleshoot client issues, including software, hardware and network related inquiries.
  • Use company online knowledge base to resolve client issues before escalating to management.
  • Maintains a Salesforce CRM database by entering notes in clients file on every call and proper use of cases.
  • Maintains client confidence and protects operations by keeping the information confidential.

Job Requirements

  • From 0-3 years of Experience
  • Fluent English
  • Males and Females

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportIT Specialist - Technical Support