Customer Service & Sales Support - Global Account

Pillars - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
4,000 to 5,000 EGP per month
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Preferred
Travel Frequency:
Up to 25% travel
About the Job

Main Job Duties:

  • Following export clients shipments, loading , forecast,etc.
  • Responsible for bookings creations, rolling, merging, splitting, amendments & cancellations
  • Checking vessels stuffing
  • Replying on clients’ inquiries related to their shipments & fulfilling their requirements.
  • Solving problems (related to shipments with all concerned parties)
  • Approaching New Global accounts traffics & new key accounts.
  • Rates negotiations with clients/HQ.
  • Quotations issuance
  • Monitoring customer accounts (Volumes/rates/current, lost & new traffics)
  • Performing sales calls
  • Providing data and reports.
Job Requirements
  • Very good command of English Language.
  • Computer applications knowledge.
  • Strong communication & customer service skills to answer customers clearly.
  • Good organizational skills.
  • Team work oriented.
  • Listening skills.
  • Patience.
  • Problem-solving skills.
  • Ability to work beyond set hours.
  • Ability to work under pressure.
  • Ability to multi-task and handle consistent workflow.
  • Quick to learn.
  • Knowledge in logistics & shipments.
About this Company

Pillars Egypt is Consultancy & Recruitment Firm established to serve distinctive clients in the areas of strategic management , Business Planning and Executive recruitment.
We are a group of executives with a large diversified experience in various areas as Strategic Management, Business Planning

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