Customer Service & Sales Support - Global Account
Pillars -
Heliopolis, CairoPosted 5 years ago256Applicants for1 open position
- 76Viewed
- 1In Consideration
- 70Not Selected
Job Details
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Job Description
Main Job Duties:
- Following export clients shipments, loading , forecast,etc.
- Responsible for bookings creations, rolling, merging, splitting, amendments & cancellations
- Checking vessels stuffing
- Replying on clients’ inquiries related to their shipments & fulfilling their requirements.
- Solving problems (related to shipments with all concerned parties)
- Approaching New Global accounts traffics & new key accounts.
- Rates negotiations with clients/HQ.
- Quotations issuance
- Monitoring customer accounts (Volumes/rates/current, lost & new traffics)
- Performing sales calls
- Providing data and reports.
Job Requirements
- Very good command of English Language.
- Computer applications knowledge.
- Strong communication & customer service skills to answer customers clearly.
- Good organizational skills.
- Team work oriented.
- Listening skills.
- Patience.
- Problem-solving skills.
- Ability to work beyond set hours.
- Ability to work under pressure.
- Ability to multi-task and handle consistent workflow.
- Quick to learn.
- Knowledge in logistics & shipments.