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Job Description
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to
- solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers & financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
- Answer customer questions regarding problems with their accounts.
- Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable
- checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Receive payments and post amounts paid to customer accounts.
- Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Negotiate credit extensions when necessary.
Job Requirements
- B.A. in Commerce, Accounting or Business with Finance Major
- From 3 to 5 years’ experience
- At least 1 year experience in a real estate development business is preferable
- Strong command of English is preferable
- Awareness of basic principles of finance, accounting, and bookkeeping
- Superb time management and detail oriented
- Proficiency with Microsoft Office (Excel, Word, Outlook) and Google drive
- Ability to keep company and partner confidences
- Use accounting ERP systems
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