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Senior User Researcher

OLX Group
Dubai, United Arab Emirates
Posted 5 years ago
32People have clicked1 open position
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Job Details

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Job Description

  • You will deliver strategic user insights to our product team by designing, planning and conducting user research including ethnographic research, jobs to be done interviews, competitive benchmarking, touch point surveys, etc.
  • You will analyse and interpret data from different sources (analytical, quantitative, qualitative) in close cooperation with our product analysts, triangulate actionable insights and present professional reports to key stakeholders
  • You will form a design duet with our product designers to collaboratively design viable experiments by first identifying and deeply understanding target user’s struggles before exploring and delivering the most feasible solution in order to make progress on the required business goals fast.
  • Manage user insights tools, budget and contracts with third parties.
  • Keep abreast of new user research methodologies and evolve the craft within dubizzle and the OLX

Job Requirements

Who we’re looking for:

  • You love working in a super diverse company in a super diverse country: You’ll be working with people from all over the world and you’ll be researching the world. You love getting out of the building to really get to the root of things in the wild.
  • You’re a bright self starter who has a deep passion and natural talent to empathize with people. You truly want to learn about the different cultures who call the UAE a home.
  • You have over 5 years of experience with all forms of design research, both qualitative and quantitative, that span the product development life cycle from problem discovery, conceptualization to tracking progress after launch. Your drive towards deadlines is paramount.
  • You have a Master degree or PhD in a human behavior related field (Human-Computer Interaction, Psychology, Social Science, Information Science, etc.).
  • You develop creative approaches to researching complex user experience questions and you know how to rally your team members behind them
  • You have a deep knowledge of design principles and UX design. You know how to design a basic prototype.
  • You are able to manage a research budget to get the most actionable results out of available resources.
  • You have a proven ability to build positive, collaborative relationships within and across teams
  • You are fluent in English (Arabic a plus!)

What we’ll give you:

  • You will have lots of freedom to apply and grow your mind
  • Enjoy excellent internal and external education and training opportunities
  • You will enjoy a competitive salary in a tax free country, including full coverage of your medical insurance
  • Access to Internal and External Trainings, Workshops and Conferences
  • Discounted Gym Membership
  • Free snacks and coffee
  • A multicultural environment with more than 19 nationalities
  • A passionate, smart, creative, fun and talented Team
  • Be part of OLX Group

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