Area After Sales Engineer (Food Packaging)

Our client is a Multinational company in the Packaging Technology industry and they're looking for an Area After Sales Manager Food Production sector to work in the Summary:

Support the After Sales Services team. Provide customers with excellent technical and commercial support and ensure complete satisfaction.

Main Responsibilities:

• Enable and maintain relationship with customers within defined region.
• Within this area, identify the needs of existing customers.
• Coordination of offer, order, and delivery processes for spare parts and modifications.
• Preparation and follow-up of commercial documents (offer, invoice etc.).
• Coordinating delivery of goods/spare parts, and field service activities.
• Assessing customer needs, consulting and explaining goods and services.
• Proactive portfolio promoter in consulting extended Value Added Services.
• Following up with customers to ensure satisfaction of provided services and help resolving any arising problems.
• Reporting to sales management on sales figures and the marketability of goods and services within the region.
• Release visit reports