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Call Center Agent

Solaimaneyah
Giza, Egypt
Posted 5 years ago
68Applicants for1 open position
  • 51Viewed
  • 9In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Manage large amounts of incoming calls
  • Maintains call center database by entering information.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Answers inquiries by clarifying desired information, researching, locating, and providing information.

Job Requirements

  • Bachelor degree.
  • Customer Focus.
  • Customer support experience or experience as a client service representative.
  • Data entry skills.
  • Active Listening.
  • Verbal Communication.
  • Building Relationships.
  • Problem Solving.
  • Multi-tasking.
  • resident of Giza is a must.
  • Male or female.

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