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Job Description
- Checkout and study the organization strategic plan to align the operation plan with it
- Analyze the existing work flowchart, product lifetime, waiting lines and capacity
- Facilitate the cross functional activities between the operation department and other departments
- Check the available delivery solutions in the market
- Lead the operation team to facilitate their work to achieve the department’s objectives and organization’s objectives as well
- Assure the quality of the service at all levels and in all stages using total quality management approach
- Apply safety and security regulations
- Prepare reports and presentations upon management requests
- Measure the performance of operation team and prepare their KPI's
- Prepare budget and forecasting of the operations activities
Job Requirements
- Strong Leadership skills
- Strong Management skills
- Planning Skills
- Holds TQM or Supply Chain management certificate
- Experience in e-commerce industry is a must
- Location preferred near to New Cairo