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Job Description
Store Manager Responsibilities:
- Develop store strategies to raise customers’ pool, expand store traffic and optimize profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to store staff.
- Ensure high levels of customers satisfaction through excellent service.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customers satisfaction through excellent service.
- Complete store administration and ensure compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed.
- Analyze daily sales and expense information and perform all other financial analysis to maximize sales and net profits.
- Prepare and/or oversee preparation of necessary reports and paperwork.
- Maintain image standards for all shops.
- Maintain staffing levels consistent with business needs to ensure excellent customer service (Includes assisting with recruiting, hiring and training employees).
- Ensure adequate shift coverage which may require the Store Manager to cover shifts in the event there are no other employees available to work.
Job Requirements
- Minimum of 7 years experience in Fashion retail including at least two years as a store manager.
- Proven successful experience as a Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Experience in Fashion Retail is a MUST
