Job Details
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Job Description
RE/MAX Avalon is a leading real estate brokerage firm, we are a franchise of RE/MAX Global multinational brand, specialized at luxury real estate, we provide services for real estate marketing experts in the market of Alexandria, King Mariout & north cost.
The role is to provide the necessary support to sales team and sales managers.
The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information, to facilitate the team’s activities so as to maximize their performance and quality level of service.
- Distributing new leads and orders through excel sheets and CRM.
- Recording and follow up with agents’ tickets and concerns.
- Follow up with clients and agents on their orders.
- Managing & issuing Daily, Monthly, Quarterly, Annually Report.
- Communicate with new clients through cold and warm calls.
- Receive incoming calls and requests.
- Handling clients and real estate agents.
- Find new clients and collecting new data.
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
- Managing internal and external referrals.
- Respond to complaints from customers and give after-sales support.
- Monitoring internal service level agreement implementation.
- Monitoring adequate timing communication and follow up between agents and clients.
- Store and sort financial and non-financial data and present reports.
- Assist in the preparation and organizing of promotional material or events.
- Ensure adherence to laws and policies.
- Provide training and orientation for new agents.
Working Time:
- Working days: 5 days per week.
- Working hours: 8 hours per day + 0.5 hour break.
- Days off: Fri day + Sat day.
Job Requirements
- We are seeking for an experienced and well-organized Sales Coordinator specialized at real estate, with proven experience not less than 5 years at the field of sales coordination, real estate experience will be an important advantage.
