Order Management Supervisor (Call Center)
Mido -
Obour City, CairoPosted 5 years ago97Applicants for1 open position
- 26Viewed
- 10In Consideration
- 12Not Selected
Job Details
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Job Description
- Coach, Motivate, recognize and take action with the call center agent to ensure the delivery of the best customer experience.
- Working as a vocal point between Sales,Warehouses and Clients.
- Monitoring the team performance and improving it.
- Submitting daily reports in timely manner.
- Handling customers inquires and complains in a professional way
Job Requirements
- Over 5 years’ experience in a call center environment
- Very Good knowledge of MS Office
- Customer-oriented and problem-solving mindset
- Outstanding communication, interpersonal and leadership skills
- Excellent organizational and time-management skills
