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Job Description
- Interact directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries and handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle inquiries and complaints.
- Direct requests and unresolved issues to the appropriate IARS Egypt resources and follow up to assure customer satisfaction.
- Manage customer records.
Job Requirements
- Education: Bachelor Degree.
- Residency: Alexandria.
- English: Fluent.
- Gender: Female.
- Working Hours: from 10 am to 6 pm.
- Availability to Travel.
- Excellent Communication Skills.
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