Job Details
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Job Description
- Welcome and direct clients and walk-in customers (end users)
- Answer and screen any incoming phone calls from our customers (end users) while providing basic information when needed.
- Make outbound calls to our customers (end users) according to the abandoned and missed calls reports.
- Create new leads from incoming calls on CRM before being forwarded to the Sales department.
- Handle the walk-in customers' (end users) rotation at our premises and during the local exhibitions as well as international exhibitions if required.
- Receive, sort and forward daily mail/deliveries/couriers.
- Assist in administrative work for other departments.
- Update the sales manager with the service level incoming complaints.
- Make sure that the floor is tidy
- Organize office boy & Cleaners work plan
- Supervise the purchasing of catering and cleaning tools
- Responsible for the archive and filing system.
- Handling the corrective maintenance plan
- Handle Runners daily tasks and visits with the needed departments.
Job Requirements
- Bachelor degree
- Highly presentable
- Excellent command of English language
- Excellent communication and problem-solving skills
- Very good computer skills (MS package)
- Ability to attend conferences and events
