Browse Jobs
For Employers
Post JobLog inGet Started

First Level Support Agent

Fawry for Banking Technology and Electronic Payments S.A.E
Abbassia, Cairo
Posted 5 years ago
244Applicants for6 open positions
  • 158Viewed
  • 25In Consideration
  • 4Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Supporting Fawry`s sales team.
  • Handling day to day issues & inquires through automated call distribution system,mails and ticketing system.
  • Communicating and following up with the concerned parties to solve market issues.
  • Interacting with sales force to provide and rectify information and respond to inquiries,concerns and requests about products or services using the available applications.
  • Following specified procedures to handle issues.

Job Requirements

  • Bachelor degree in any discipline/fresh graduates are welcome.
  • Previous experience in call center is a plus.
  • Familiar with working in rotational shift bases.
  • Very good communication skills.
  • Good command of English.
  • Ability to work under pressure.
  • Smart and able to learn.
  • Males are preferred.

Featured Jobs

Similar Jobs

Search other opportunities
JobsAdministrationFirst Level Support Agent