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Technical Support Specialist

Movico-ICT
Maadi, Cairo
Posted 5 years ago
92Applicants for2 open positions
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Job Duties:

  • Support multiple locations remotely and on site.
  • Take staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Prioritize and manage many open cases at one time.
  • Establish a good working relationship with customers.
  • Install and configure computer hardware, operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Replace parts as required.
  • Support the roll-out of new applications.
  • Test and evaluate new technology.

Job Requirements

  • MCSA is a plus.
  • CCNA is a plus.

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