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Job Description
Main Job Tasks and Responsibilities:
- Provide high quality, balanced and timely information to requests for medical information from both internal and external customers.
- Prepare and revise Medical Information scientific responses using clinical experience and critical analysis of the clinical literature to create appropriate solutions.
- Maintain a database of the Medical Information requests and responses.
- Develop and maintain a current knowledge of products and disease states.
- Maintain references and other Medical Information resources.
- Receive and initially process product complaints; forward information to the Quality Assurance Manager.
- Prepare and conduct training to Sales and Marketing on company products.
- Review promotional material for adherence to advertising regulations and guidelines, and medical accuracy.
- Process adverse event information from clinical trials and spontaneous reports including clinical data entry into the electronic database.
- Ensure data accuracy, clinically valid case assessment, regulatory reporting status assessment, and follow-up is completed on pharmacovigilance cases.
- Report adverse events to the appropriate Regulatory Authorities, and clinical study personnel according to regulations and standard operating procedures.
- Maintain a log, compliance information and filing system for all pharmacovigilance cases.
- Provide pharmacovigilance training to internal staff, and external partners, as required.
- Actively participate in departmental and various cross-functional project teams that may include Regulatory, Sales and Marketing, and Medical Affairs.
- Participate in personal development and training sessions.
Job Requirements
Education and Experience:
- Bachelor Degree in Pharmaceutical Sciences
- 3+ years experience in a similar position
- Knowledge of Egyptian and International Medical Device Regulatory requirements
- Relevant product and industry knowledge
Key Competencies:
- Excellent written and verbal communication skills organization and planning
- English Fluency
- Problem analysis and problem-solving
- Persuasiveness, adaptability, judgment, decision-making tolerance & collaboration
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