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Job Description
- Diagnose hardware and software problems, and replace defective components.
- Perform data backups and disaster recovery operations.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Design, configure and test computer hardware, networking software and operating system software.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Confer with network users about how to solve existing system problems.
- Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Load computer tapes and disks, and install software and printer paper or forms.
- Analyze equipment performance records in order to determine the need for repair or replacement.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Research new technology, and implement it or recommend its implementation.
- Maintain an inventory of parts for emergency repairs.
- Coordinate with vendors and with company personnel in order to facilitate purchases.
Job Requirements
- Exp. 1 to 2 years in Help desk .
- Communication skills.
- Multitasking skills.
- Problem-solving skills.