Support & Monitoring Engineer

Vodafone Egypt -
Cairo, EgyptPosted 5 years ago

155Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

PQA Monitoring Engineer is responsible for delivering and supporting large-scale network, system, application, service, and business activity monitoring solutions over 24/7 shift base for one of the top money transfer services.
This position involves the deployment and support of the tools the company uses to monitor their network, systems and applications.
Individual will work with senior members of the team to gather monitoring requirements from stakeholders and deliver solutions utilizing the enterprise monitoring tool set.

Good Technical skills
Excellent Communication (written as well) Skills
Self-driven individual with good project management skills
Solid understanding of large scale applications, network architectures, monitoring and fault management.
Strong Experience with Windows, Unix and Linux Systems
Acceptable level of data base knowledge
Coordinate between support and development teams to ensure effective delivery of monitoring services to the end-user
Stay abreast of the latest monitoring technology and trends
Supporting the service support and service delivery goals for operational performance of the monitoring systems including:
Deployment of new products and services
Management of false positives and negatives
Configuration, release, and change management
Implementation of core applications supporting monitoring service support.