B2B Account Manager

Tadbyr -
Heliopolis, CairoPosted 5 years ago

41Applicants for1 open position

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Acquire, develop and manage client accounts for a new startup in the construction market.
Develop long-term relationships with a portfolio of clients and connect with key business executives and stakeholders.
Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery.
Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, and in-person meetings
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Monitor and analyze customer’s usage of our product
Help with other functions of a startup when needed

5-10 Year of similar experience in a materials supplies companies such as chemicals, concrete or cement.
Preferred previous experience in Governorates
Preferred previous experience with small to medium-sized companies or projects as clients
Demonstrated ability to communicate, present and influence credibly and effectively externally and internally
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail
Excellent listening, negotiation and presentation skills
Excellent verbal and written communications skills
Excellent data management and analytical skills
Deep digital understanding
Self-motivated and able to thrive in a results-driven environment of a startup
Natural relationship builder with integrity, reliability, and maturity
Ability to prioritize among competing tasks
Critical thinking and problem-solving skills
Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology
Excellent time and project management skills. You’re always looking to improve inefficient processes
Keen attention to detail and adherence to deadlines
Expert at Microsoft Office Suite and Google Apps