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Head Of User Research / Testing

B.TECH
Nasr City, Cairo
Posted 5 years ago
37Applicants for1 open position
  • 34Viewed
  • 1In Consideration
  • 2Not Selected
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Job Details

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Job Description

  • Design and lead research & testing strategy including contextual discovery, experience/empathy mapping, user reviews, early stage concept and prototype testing, and contextual usability and accessibility testing.
  • Design user research activities to support the design, development and continuous improvement/additions/removal of features from the digital channels (Mobile App, Web and Live Chat)
  • Lead the design and execution of qualitative, light quantitative, and mixed-methods research studies and testing as surveys, concept testing, usability studies, and card sorting.
  • Develop longitudinal research plans to continuously monitor design features across all B.TECH products.
  • Ensure quality of research, implemented methodologies, and drive improvements in practice.
  • Review and provide feedback on research project plans and research deliverables.
  • Develop, through research dashboards and reports, forecasts, surveys, and presentation findings.
  • Translate research findings into actionable recommendations and deliver them in compelling ways
  • Work with the UI/UX team and other stakeholders to analyze findings and deliver innovative, actionable insights.
  • Involve designers and product managers and executives in the research process to marry data across all relevant sources to develop a complete picture of customer and business opportunities.
  • Collaborate on UX design research insights and UT findings with marketing, product management and product design.
  • Deep understanding of customer needs and how to effectively incorporate them into design
  • Build and manage a list of beta users to test new platform features and functionality
  • Evangelize research results and influence leadership with a persuasive, data-driven stance on difficult user experience and business issues
  • 15. Practice and help evolve the team’s research techniques and toolset to work effectively within a rapid product development cadence.

Job Requirements

  • Bachelor Degree
  • 5-8 years of experience
  • Mastering generative, evaluative, and wide variety of qualitative research methods.
  • Proven experience in leading or user research/insights teams of medium to complex products/projects

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