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Customer Service Representative (Guest Relations - PR - Receptionist)

Byoot Bay
Cairo, Egypt
Posted 5 years ago
140Applicants for10 open positions
  • 137Viewed
  • 50In Consideration
  • 9Not Selected
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Job Details

Experience Needed:
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Job Description

  • Responding to Customer Queries.
  • Handling Complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Maintaining Customer Satisfaction.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Job Requirements

  • 3-5 years previous customer service experience
  • Previous experience in hotels and resorts is preferred
  • Hotel residency is a must
  • Very good level of English
  • Excellent communication skills

Location: Cairo, Alexandria desert road. 15 minutes away from Dandy mall

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