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Job Description
- Responding to Customer Queries.
- Handling Complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Maintaining Customer Satisfaction.
- Manage customers' accounts.
- Follow up on customer interaction.
Job Requirements
- 3-5 years previous customer service experience
- Previous experience in hotels and resorts is preferred
- Hotel residency is a must
- Very good level of English
- Excellent communication skills
Location: Cairo, Alexandria desert road. 15 minutes away from Dandy mall