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Job Description
Job Purpose:
- Implement and maintain document control processes and procedures
- Develop Document and Record Procedure and standards
- Work with Consultants to develop and maintain master document templates, and establish Master Document Register
- Design and maintain Document Management System
- Manage document workflows and setup projects folders
- Establish and manage a communication procedure to distribute documents internally and externally
- Manage archives and accomplished project/unit documents
- Support consultants to develop and produce workflows required to deliver projects
- Work with unit head on KPIs, reports and dashboards of projects and internally operation
- Build architecture of unit products and services, with maintaining information/documents scheme and relationships
Job Requirements
- Bachelor Degree in Computer Science or any related field.
- 5+ years in document management or any other enterprise architecture position (is a must)
- 3-5 years in any IT position
- TOGAF or ARCHIMATE Foundation and Advanced Level Certification (is a must)
- ISO 9001 Implementer certification (is preferred)
- BPMN 2.0 foundation or advanced level certification (is highly required)
- ITIL Expert (is preferred)
- All Microsoft Office tools
- Microsoft SharePoint (Basic Design Level)
- Any Enterprise Architecture tool (iServer is preferred)
- Good presentation skills (in both ARABIC and English)
- Good writing skills (in both ARABIC and English)
- Self-directed
- Willing to work remotely
- Good in time-management
- Open to learn
- Self-aware
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Reporting directly to ITM Consultation unit head
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Maintain a service delivery time of task within 5% variance
- Maintain a task-customer-satisfaction rate of + 85%
- Receive approval on 3 service improvement suggestions
- 100% accomplishment of unit head assigned annual objectives
- Read/watch, analyze and knowledge transfer 5 whitepapers/knowledge nugget/article/webinar/event
- Attend 3 personal skills online courses (Udemy, linkedin, etc.) – with knowledge transfer
- Be certified/re-certified of 3 job related certificates
