Recruitment Admin

Job Purpose:

• Meets staffing needs of the Operations, responsible for the documentation of candidates documents for the Recruitment Department in compliance with COPC, coordinates with the Training Department until the agents are verified

Key Responsibilities:

• Receives hiring requests from Operations Department
• Performs searches for qualified candidates according to relevant job criteria, using databases,Internet recruiting resources, walk ins, media, and employee referrals
• Screens potential candidates CVs, conducting on the phone interview with candidates & scheduling interviews with candidates accepted from the phone screening
• Conducts first interview with candidates who passed the pre-employment test
• Coordinates with Operations & candidates accepted from first interview for scheduling second interview
• Enters data of accepted candidates on the Recruitment application on the WFM & on the Training Template
• Makes sure that the employee signs the NDA form and submits a personal photo and Criminal record on the first day of training
• Audits on the filling of the candidates documents required as per the COPC approach
• Updates the Recruitment metrics on monthly basis to measure the On Time and Recruitment Quality as per the COPC Approaches
• Performs other related Duties

Areas Job Impacts:

• Recruitment is a key support function for acquiring qualified Human Resources to meet the performance targets and improving performance levels