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Job Description
- The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments Globally
- CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging
- The role ensures accurate and precise vetting of customer network interface and systems to process financial payments
- Provides the ability for customers to test new MasterCard Release Code
- Accommodates testing whenever financial institutions make changes on their systems
- Do you enjoy learning new technology?
- Do you like working with customers toward a common goal?
- Have you ever performed a consultative role?
Role
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Coordinate with customers and internal partners to successfully execute a testing strategy
- Take ownership of the full testing cycle (define the testing scope and schedule, assist customers in tests’ execution, validate test results)
- Provide testing support to MasterCard customers for all products and services.
- Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities.
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
- Define, create, maintain and document standard and non-standard key customer processing implementation processes.
- Provide training to CIS organization, other MasterCard organizations and the customer.
Job Requirements
- Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
- Intermediate experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
- Strong coordination skills to organize and drive the testing activities involving multiple external and internal partners
- Ability to autonomously manage testing only projects or testing phases of wider implementations
- Ability to interact well with the customer, Sr. and Executive management
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Ability to drive change in a technical work environment
- Ability to multi-task covering multiple projects
- English, written and oral, required. Arabic is a plus