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Customer Service Agent

Anasia Egypt for Trading
Sheraton, Cairo
Posted 1 year ago
98Applicants for1 open position
  • 72Viewed
  • 39In Consideration
  • 57Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Job Requirements

  • Bachelor’s degree
  • English language ( must )
  • Computer skills
  • Communication Skills
  • Problem Solving Skills

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