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Job Description
- Plan, schedule and review class schedules and instructor hours and communicate any changes to relevant parties, to ensure operational efficiency.
- Manage the day-to-day operations of the office and the studios.
- Organize and maintain files, records and up-to-date data base of Clients and Applicants.
- Coordinate with session leaders and designers to develop course works and content.
- Monitor all office procedures to ensure effectiveness.
- Develop and improve operational systems, processes and best practices.
- Develop and co-ordinate the academic performance excellence and operation performance improvement system and deploy plans as defined by the executive team.
- Prepare for each workshop and course as required.
- Develop, write and update all course content, as per KEMET standard templates, Arabic and English.
- Develop, write and update all course standard structures and session schedule with the assistance of tutors.
- Make sure that all tutors comply with the academic excellence procedures.
- Provide management with course status updates, feedback, and appropriate reporting.
- Manage and coordinate with marketing the day to day communication activities (Facebook, Instagram, Website, Emails, Phone calls etc.)
- Maintain relationships with clients by providing support, information, and guidance.
- Identify service improvements or new services by remaining current on industry trends, market activities, and competitors.
- Prepare and edit correspondence, reports, proposals and presentations.
- Manage projects and conducting researches as required
- To assist in the management with organizational development, tutors records and contract management, payroll processing and tutors relations.
- Assist with special projects and assume other appropriate responsibilities as delegated by the senior staff
- Manage online applications
- Build the admission and application record process and track all related paperwork
- Maintain records of admission policies and procedures serve as a liaison between the registrar’s office, students and admissions
- Communicate with students and tutors to inform them to take actions regarding (i.e. late payments, due installments, postponed classes, holidays, etc.)
- Serve as part of the enrollment management team, coordinating and collaborating with colleagues in both admissions and PR/Marketing Interview, train, and manage student workers for data entry and general office duties.
- Oversee data integrity and data standards.
- To assist in the management with organizational development, tutors records and contract management, payroll processing and tutors relations.
- Develop with management the undergraduate program internal policy and regulations.
- Organize and develop students registration and admissions requirements.
- Maintain academic records, evaluate transcripts, advice potential students on admissions requirements and options.
- Monitor progress of applicants.
- Provide policy interpretation and advisement as appropriate, in accordance with institute policy, accreditation standards, and laws.
- Advise students and families regarding educational opportunities and options, admission and other requirements, policies and procedures.
- Provide information for potential applicants and helping them with the admissions process.
- Analysis and evaluate student admissibility to the undergraduate program.
- Contribute to the creation of promotional literature for the admission office.
- Perform miscellaneous job-related duties as assigned.
Job Requirements
- Bachelor's in Business Administration.
- Fluent reading and writing Arabic and English.
- Proficiency in office skills i.e. Excel, Word, PowerPoint.
- Excellent research and writing skills