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Operations & Programs Officer

Kemet Art & Design
Cairo, Egypt
Posted 5 years ago
47Applicants for1 open position
  • 15Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Plan, schedule and review class schedules and instructor hours and communicate any changes to relevant parties, to ensure operational efficiency.
  • Manage the day-to-day operations of the office and the studios.
  • Organize and maintain files, records and up-to-date data base of Clients and Applicants.
  • Coordinate with session leaders and designers to develop course works and content.
  • Monitor all office procedures to ensure effectiveness.
  • Develop and improve operational systems, processes and best practices.
  • Develop and co-ordinate the academic performance excellence and operation performance improvement system and deploy plans as defined by the executive team.
  • Prepare for each workshop and course as required.
  • Develop, write and update all course content, as per KEMET standard templates, Arabic and English.
  • Develop, write and update all course standard structures and session schedule with the assistance of tutors.
  • Make sure that all tutors comply with the academic excellence procedures.
  • Provide management with course status updates, feedback, and appropriate reporting.
  • Manage and coordinate with marketing the day to day communication activities (Facebook, Instagram, Website, Emails, Phone calls etc.)
  • Maintain relationships with clients by providing support, information, and guidance.
  • Identify service improvements or new services by remaining current on industry trends, market activities, and competitors.
  • Prepare and edit correspondence, reports, proposals and presentations.
  • Manage projects and conducting researches as required
  • To assist in the management with organizational development, tutors records and contract management, payroll processing and tutors relations.
  • Assist with special projects and assume other appropriate responsibilities as delegated by the senior staff
  • Manage online applications
  • Build the admission and application record process and track all related paperwork
  • Maintain records of admission policies and procedures serve as a liaison between the registrar’s office, students and admissions
  • Communicate with students and tutors to inform them to take actions regarding (i.e. late payments, due installments, postponed classes, holidays, etc.)
  • Serve as part of the enrollment management team, coordinating and collaborating with colleagues in both admissions and PR/Marketing Interview, train, and manage student workers for data entry and general office duties.
  • Oversee data integrity and data standards.
  • To assist in the management with organizational development, tutors records and contract management, payroll processing and tutors relations.
  • Develop with management the undergraduate program internal policy and regulations.
  • Organize and develop students registration and admissions requirements.
  • Maintain academic records, evaluate transcripts, advice potential students on admissions requirements and options.
  • Monitor progress of applicants.
  • Provide policy interpretation and advisement as appropriate, in accordance with institute policy, accreditation standards, and laws.
  • Advise students and families regarding educational opportunities and options, admission and other requirements, policies and procedures.
  • Provide information for potential applicants and helping them with the admissions process.
  • Analysis and evaluate student admissibility to the undergraduate program.
  • Contribute to the creation of promotional literature for the admission office.
  • Perform miscellaneous job-related duties as assigned.

Job Requirements

  • Bachelor's in Business Administration.
  • Fluent reading and writing Arabic and English.
  • Proficiency in office skills i.e. Excel, Word, PowerPoint.
  • Excellent research and writing skills

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