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Job Description
The Microsoft Dynamics Application Consultant:
- Participates in every aspect of the implementation from analyzing the company business requirements to configuring the Microsoft Dynamics application to meet needs.
- Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining a full understanding of current business processes.
- Provides in-depth knowledge of the Microsoft Dynamics application and evaluates the company business processes against the standard Microsoft Dynamics functionality.
- Demonstrates experience in use of the prescribed Microsoft Dynamics implementation methodology, Sure Step; understands the key activities and deliverables for the user's engagement and internal projects.
- Is responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
- Is responsible for configuring and customizing the Microsoft Dynamics application to achieve the company’s business requirements.
- Facilitates the customer’s decision-making process and develops the functional design document that will drive the development process (if modifications/customizations are required, either to processes or to the Microsoft Dynamics application.)
- Is responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application.
- Troubleshoot, provide support to super and end users in the application. Document functional issues, document and coordinate any requirements with the developer / technical team or external vendors.
- Provide training to super and end users on the application
Job Requirements
- 2 to 5 years of consulting experience in business applications with a focus on business modeling and software implementation.
Demonstrated ability to:
- Analyze and understand business problems.
- Model data and processes.
- Conduct workshops and training sessions.
- Plan and carry out system and user acceptance testing.
Familiar and experienced in:
- Core application functionality
- Implementation Methodology
- Application technology stack
- Related Microsoft technologies such as Microsoft SQL Server, Microsoft Exchange Server, Microsoft .NET, Microsoft Office SharePoint Portal Server, Microsoft BizTalk Server.
- Industry Knowledge
- Successful completion of applicable product certification exams is a plus
- Has industry experience and understands challenges and risks when implementing vertical applications.