Operations & Support Engineer
Edafa -
Maadi, CairoPosted 5 years ago44Applicants for1 open position
- 40Viewed
- 4In Consideration
- 25Not Selected
Job Details
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Job Description
- Use your engineering background and operational support experience to act as a front-end interface for Edafa to deliver end-to-end services support.
- Utilize and advance your administration experience to setup and manage production environments including servers, storage, telecom platforms and physical connectivity.
- Install, configure, and maintain Operating Systems (Linux, Windows and Solaris) in a variety of environments.
- Support development teams in maintaining, updating and improving development projects in the local environments and on customer side.
- Administrate and maintain KVM and VMware Environments.
- Automate Dev-Ops tools using preferred language programming “Bash Script, Python, Perl, PHP”.
- Receive support calls from customers, troubleshoot the incidents, investigate root causes, co-ordinate and follow-up with development teams while keeping the customer informed with the latest status.
- Provide progress updates to all stakeholders and apply corrections -if any- and final closure/documentation of incidents.
- Provide early detection of problems by executing periodic health checks and service KPIs monitoring for production solutions.
Job Requirements
- B.Sc in Computer Engineering/Computer Science.
- Hands-on experience with UNIX/Linux environment.
- Solid knowledge of networking concepts.
- Knowledge and practices of administration for Operation System(s), Virtualization, Databases and Application Servers.
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