Client Support Executive (Back Office)
fetchr -
Abbassia, CairoPosted 5 years ago100Applicants for4 open positions
- 29Viewed
- 12In Consideration
- 4Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Ensure positive client experience through high quality service and communication thereby attaining client retention.
- Handle client service or support related incoming requests.
- Research and resolve each client interaction to their utmost satisfaction.
-
Capture client information and problem solving process such as decisions made, actions involved and final resolution.
-
Update on status and completion in service management system and users through all means of communications.
-
Engage in continuous performance evaluation and training projects.
-
Establish Client Support Center’s positive image by interacting with team members, vendors and clients.
Job Requirements
- Fluency in English is a MUST.
- Excellent Business writing skills.
- Strong Handling skills.
- Flexibility & Adaptability.
- Maximum Age: 35.
- Availability to start immediately if accepted.