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Client Support Executive (Back Office)

fetchr
Abbassia, Cairo
Posted 5 years ago
100Applicants for4 open positions
  • 29Viewed
  • 12In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
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Job Description

  • Ensure positive client experience through high quality service and communication thereby attaining client retention.
  • Handle client service or support related incoming requests.
  • Research and resolve each client interaction to their utmost satisfaction.
  • Capture client information and problem solving process such as decisions made, actions involved and final resolution.

  • Update on status and completion in service management system and users through all means of communications.

  • Engage in continuous performance evaluation and training projects.

  • Establish Client Support Center’s positive image by interacting with team members, vendors and clients.

Job Requirements

  • Fluency in English is a MUST.
  • Excellent Business writing skills.
  • Strong Handling skills.
  • Flexibility & Adaptability.
  • Maximum Age: 35.
  • Availability to start immediately if accepted.
JobsCustomer Service/SupportClient Support Executive (Back Office)