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Job Description
- Provides prompt resolution of business customer inquiries, either by telephone or in person, regarding service questions and/or problems.
- Demonstrates courtesy and patience in business customer relations.
- May respond to business customer inquiries regarding billing
- Handles special projects from other departments.
Job Requirements
- Bachelor degree in Finance, Strategy or Marketing
- Must demonstrate a strong client focus
- Must demonstrate good interpersonal and overall communication skills
- Must demonstrate the ability to manage time and varying work responsibilities
- Must demonstrate strong collaboration and teaming skills
- Strong analysis/technology skills (esp Excel functions, PowerPoint, Word, SharePoint) able to perform intermediate functions in these systems.
