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HR Operations Manager - Jumia (Full Time)

Jumia
Cairo, Egypt
Posted 5 years ago
366People have clicked1 open position
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Job Details

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Job Description

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation. We are looking for talented people with a passion for Africa to join our team and embark on our exciting journey!

Main Responsibilities

As a Human Resources Operations Manager, you will deliver day-to-day support of Human Resources (HR) policies, programs and processes by providing quality real-time solutions to employee inquiries and requests. Applies working knowledge and understanding of internal HR policies spanning employment, employee relations, benefits, compensation, payroll, training and HRIS to assist employees.

In particular you will:

  • Prepare all monthly payroll inputs and final output
  • Own and manage process execution of work/residence permits for all international employees
  • Maintain the database and employee files
  • Develop forms and processes for all employee-related requests/actions
  • Define the policies, e.g. handbooks, disciplinary policy in line with Jumia standards and tone of voice
  • In charge of the administration & communication of all company benefits, e.g health and life insurance.
  • Support the Human Resources Business Partners in identifying business challenges using data analysis to help influence changes in operations, processes or programs.
  • Support the Human Resources Business Partners in investigations, counselling sessions and terminations.
  • Follow up on end of probations
  • Follow up on contract renewals

Job Requirements

Required Skills & Qualifications

  • Bachelor’s Degree
  • Minimum of 5 years of experience
  • Previous experience with preparing payroll inputs and output is a must
  • Mastery of excel
  • Impeccable attention to detail
  • Impeccable follow up skills
  • Very organized

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