Call Center Agent
pandora -
Cairo, EgyptPosted 5 years ago473Applicants for1 open position
- 2Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Main Job Duties:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Job Requirements
Call Center Agent Skills and Qualifications:
- Verbal Communication, Phone Skills, Listening.
- Data Entry Skills, People Skills, Informing.
- Customer Focus, Customer Service
- Attention to Detail, Professionalism, Multi-tasking