Job Details
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Job Description
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Open and maintain customer accounts by recording account information
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Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
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Maintain financial accounts by processing customer adjustments
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Recommend potential products or services to management by collecting customer information and analyzing customer needs
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Prepare product or service reports by collecting and analyzing customer information
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Contribute to team effort by accomplishing related results as needed
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Manage large amounts of incoming calls
Job Requirements
- Minimum 3 years of experience.
