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Job Description
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Take and process orders in an accurate manner
- Keep records of calls and sales and note useful information
Job Requirements
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Good knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- BSc/BA
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