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Territory Operations Manager - Dammam

Uber
Dammam, Saudi Arabia
Posted 5 years ago
59People have clicked1 open position
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Job Details

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Job Description

The Territory Operations Manager role is a unique opportunity to have a direct impact on the success of Uber Eats in the Eastern Province of Saudi Arabia. The Territory Ops Manager will be a jack of all trades, supporting the Territory Lead for their region They will lead operational execution, develop a deep, quantitative understanding of local market dynamics, building and nurturing relationship with key local stakeholders and jumping on challenges as they emerge.

This role calls for a combination of strong execution, communication and stakeholder management skills, savvy analytics, strategic thinking and the interpersonal ability to work with teams from across the business. Further, as Uber Eats is a new business and remains a fast paced environment, we are looking for a highly adaptable candidate who is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.

What You’ll Do

  • Own operations; of the Eastern Province, driving operational excellence for both our delivery partners and restaurants through developing and executing on core strategy in cities we serve
  • Develop overall supply channels strategy; optimise driver acquisition, both on spend and operations, constantly look for new opportunities and move fast to execute on them
  • Data driven approach; heavy analysis of our acquisition campaigns, funnel and costs to drive efficient and cost-effective growth of new supply on our platform
  • Build and nurture relationships; with our local restaurant and fleet partners to strengthen operations and customer satisfaction with a focus on an optimal onboarding experience
  • Innovate; take the lead in identifying, prioritizing and developing processes that enhance and effectively scale our operations and business, increasing growth and conversion
  • Strengthen selection and reliability; identify restaurant and courier partners at risk through core metric analysis and build recommendations on how to prevent restaurant churn
  • Build tools; identify gaps in restaurant selection or marketplace reliability to help ensure Central teams are maximising their impact

Job Requirements

  • 3 Minimum Years of Experience with Operations

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JobsOperations/ManagementTerritory Operations Manager - Dammam