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HVAC Maintenance Manager

Tawzef
Riyadh, Saudi Arabia
Posted 5 years ago
43Applicants for1 open position
  • 13Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations
  • Recruits, interviews, hires and trains HVAC technicians as required to meet workload demands, and company or customer expectations and requirements
  • Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
  • Reviews technicians’ work to ensure quality meets established standards, techniques, and safety requirements; makes recommendations as requirements to improve quality and productivity
  • Responsible for HVAC technicians’ performance appraisals, reviews and for setting improvement goals per company requirements
  • Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
  • Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
  • Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
  • Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
  • Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures, and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department
  • Develops and monitors budgets, goals, and objectives to ensure departmental profitability
  • Reviews work orders, invoices and time reports for accuracy, and to ensure timely cash flow and maintain minimal account receivables

Job Requirements

  • Excellent customer service and sales skills
  • Five years of HVAC Management related experience; or an equivalent combination of education and experience
  • Some post-high school education from college, trade school or military
  • Exhibit an in-depth knowledge and understanding of HVAC and refrigeration systems
  • Has the ability to read, interpret, utilize and train on manuals, schematics and control circuits related to HVAC and refrigeration systems
  • Technical aptitude with knowledge of local codes and an ability to use resources at hand to find solutions
  • Excellent leadership skills to enhance team productivity and standards of work produced
  • Excellent verbal and written communication skills; and strong conflict management skills
  • Detail oriented and highly organized with the ability to handle multiple tasks and assignments
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook and general software navigation
  • Possess a strong personal desire for improvement; and the desire to motivate HVAC technicians to be better tomorrow than they are today
  • Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others
  • Valid driver’s license with a clean driving record and background
  • Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required

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