Job Details
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Job Description
Scope Of The Role:
- Implement Reservation management operations, procedures and best practices.
- Identify new revenue opportunities.
- Provide daily, weekly and monthly reporting.
- Optimize and expand distribution partnerships.
- Act as overall business development consultant for the hotel manager/owner.
- Challenge and influence hotel to improve service level and operational standards.
- Build and maintain strong working relationships with levels of staff at the client hotel.
- Travel regularly to each hotel.
- Embed a revenue management culture.
Duties:
- Oversee reservation management and distribution strategy of the hotel and manage day to day yield operations
- Daily pick-up analysis, strategy adjustments and reporting
- Perform competitive benchmark studies and follow market trends
- Create and maintain a 13-month rolling demand calendar
- Create and develop pricing strategies in conjunction with the individuality of each hotel
- Provide weekly dynamic forecast of expected results, variances and budget comparisons
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analyzing and pricing group business strategies
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
- Ensure all related systems are configured correctly, validated and working to full capacity
- Oversee and audit the standards and operations of the reservations department
- Ensure web site booking process is maintained up-to-date and functional
- Ensure hotel personnel is fully competent in the use of all systems
- Work in liaison with hotel sales and reservations departments as a team
- Regularly check the input and the quality of data (segmentation, denials tracking, etc…)
- Conduct quarterly property performance review and develop strategic and tactical action
- Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
- Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)
- Reduce the cost of distribution by finding new less expensive means of delivering business
- Prepare outline for and support the annual revenue budget process
- Inspire Hotel’s HODs to further embed a revenue management culture
- Advice and coach the client in other operational areas
- Visit the hotels to get first-hand knowledge of all revenue management issues and other key areas
- Any other reasonable requests made by management
Job Requirements
- We offer accommodation for non Alexandrian residence
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