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IT Help Desk

Option Travel
Maadi, Cairo
Posted 5 years ago
122Applicants for1 open position
  • 24Viewed
  • 16In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, modify, and repair computer hardware and software.
  • Follow up with customers to ensure issue has been resolved.
  • Following agreed procedures maintains and reports up to date and accurate inventory information on company assets and ensures that the equipment register on the Help Desk software is up to date.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Job Requirements

  • From 1-3 years of experience as a Help desk.
  • Good communication skill.
  • Good command of English language.

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