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Customer Service Representative - Alexandria

RUSHBRUSH INC
Alexandria, Egypt
Posted 5 years ago
447Applicants for20 open positions
  • 158Viewed
  • 19In Consideration
  • 85Not Selected
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Job Details

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Job Description

Stylish Eve is a fast-based growing E-commerce company. We have accomplished a lot in only 3 years and yet there is much more to be achieved.

After Rush Brush booming, we are launching a new brand now. Join our new LOB and become a part of a success story.

Job Responsibilities:

  • Answer customers calls
  • Assist clients by explaining procedures, answering questions and providing information
  • Provide information and guidance in order to resolve customer issues/inquiries
  • Maintains and improves quality results by adhering to standards and guidelines
  • Updates job knowledge by studying new product descriptions and participating in educational opportunities
  • Research required information using available resources
  • Identify and escalate priority issues
  • Route calls to appropriate resource
  • Follow up on Customers' tickets
  • Assist customers online via social media channels
  • Help customers get the right and suitable products
  • Enhance the sales

Job Requirements

  • University Graduate is a must
  • Excellent Command of English Language is a must
  • Customer Service experience is a plus
  • Flexibility to work on rotational shifts basis (Max. time 12:00 am), with transportation allowance provided
  • Computer Literacy
  • Excellent communication, problem-solving & interpersonal skills

Benefits:

  • Competitive package
  • Private Medical Insurance
  • Governmental Social Insurance
  • Transportation Allowance
  • Meal Allowance

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