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Maintenance & Technical Engineer - Alexandria

International Electronics & Computer Center
Alexandria, Egypt
Posted 5 years ago
59Applicants for2 open positions
  • 41Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Overview

Technical Engineer the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically.

About the Job

  • Accurately diagnose, repair, fitting new parts and maintain equipment in optimum operating condition at customer sites
  • Assist with equipment installations as needed
  • Communicate equipment problems and solutions to fellow technicians
  • Keep a positive company image through proper appearance, exceptional communication skills, excellent customer service and personal grooming
  • Ensures that work is carried out in line with INEC working instructions, operating procedures and policies
  • Ensures that work is carried out efficiently at high quality and within the budgeted time limits for the job
  • Ensures correct and efficient utilization of resources as per job requirements
  • Strives to maintain customer satisfaction
  • Carrying out quality inspections.
  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Updates job knowledge by participating in educational opportunities; maintaining personal networks.

Job Requirements

  • 3 years work experience preferred in computer, printers, net solutions, technology, electronics.
  • An ability to gasp clients’ needs & to increase customer engagement
  • Excellent communication skills
  • Analytical & time-management skills

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