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Solution Architect in Riyadh, Saudi Arabia

Philips
Riyadh, Saudi Arabia
Posted 5 years ago
26People have clicked1 open position
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Job Details

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Job Description

You are responsible for

  • Serving as the technical resource for implementing solutions that require analysis of situations or data, and an in-depth knowledge of the solution.
  • Preparing site assessments
  • Providing technical review of system configurations to ensure viability of system performance.
  • Designing scope, implementing and handover-to-support integration projects within the targets (time, cost) and objectives (deliverables) set forth in the contracts
  • Partnering with the Technical Support Engineers for the transfer to support, post installation.
  • Identifying and presenting the project risks, budget, resources and progress to the project team
  • Providing strong technical and analytical skills, while performing solution architecture and implementation for customers.
  • Reviewing quotations/solutions developed for the customers for technical feasibility
  • Performing or assisting in First of a Kind (FOK) installations and interface upgrades
  • Understanding and keeping up to date with current integration technology
  • Supporting post integration issues on site where Customer Care is unable to resolve the issues remotely
  • Training key-users of the customers
  • Coordinating infrastructure installation and configuration.
  • Managing solution and product interoperability, as well as performing triage to resolve issues.
  • Understanding the Customer workflow and environment and mitigating technical risks/contingencies.
  • Acting as the single point of contact for internal infrastructure and product specific technical consultants.
  • Collaborating with the business unit for escalations or performance improvement opportunities.
  • Thoroughly documenting all site specific architecture and technical information

Job Requirements

  • To succeed in this role, you should have the following skills and experience
  • Bachelor’s Degree in Computer Engineering, Computer Science, Information Systems (or related field) or equivalent combination of academic and work experience
  • 3-5 years of experience in healthcare information technology implementation (experience in the healthcare IT industry including radiology or cardiology informatics – preferred)
  • Excellent IT knowledge in networking Hardwired devices, Wireless, VPN, Hardware (e.g., routers, switches, etc.), virtualization, server hardware, Windows servers and backup solutions
  • Ability to perform detailed analysis of existing and future systems design and their performance requirements
  • Superb customer service skills including high-level professional demeanor and excellent interpersonal communication skills, with the ability to communicate complex architecture
  • In-depth understanding of , DICOM, HL7 and scripting
  • Possess good communication, planning and presentation skills
  • Hands-on and able to work independently
  • Very good communication skills in English both verbal and written, additional knowledge of Arabic is preferred
  • Able to travel 70% of the time within KSA

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